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About Katherine
Katherine Eitel Belt, CSP, is Dentistry’s Unscripted Communications Coach!
Founder and CEO of LionSpeak, Katherine is an international speaker, author, and performance coach, best known for helping professionals develop courageous, unscripted conversations with patients, clients, co-workers, and audiences. Whether communicating from a treatment room, consult room, boardroom, or stage, audiences love her simple yet powerful formulas for delivering messages with clarity, courage, and inspiration.
For 30 years Katherine has keynoted annual conferences in the U.S., Canada, and the U.K., coached thousands of dental professionals in hundreds of practices, and consulted or presented for companies such as Care Credit, Henry Schein, Patterson Dental, Dentsply Sirona, e-Assist, Seattle Study Club, Cain Watters, Pacific Dental Services, and Philips Oral Healthcare.
Katherine is a Certified Speaking Professional (CSP), an earned designation of the National Speakers Association achieved by less than 10% speakers worldwide and she is one of only nine dental professionals to hold the certification. She is a Spotlight-On-Speaking champion, Speaking Consulting Network founding member, past-president of the Academy of Dental Management Consultants, AADOM/ASCA member, faculty member for the Dental Business Institute and the Dental Speakers Institute, Board Advisor Emeritus for Dental Entrepreneur Women (DeW), and recipient of the SCN Linda Miles Spirit Award.
Video Video Katherine Belt - Dental Speaker
Video Video Katherine Belt - Dental Speaker
Courses
Description
Description
Throw out those old, tired scripts! You can be amazingly effective and still be YOU! In this high-energy presentation, Katherine Eitel Belt, Dentistry’s Unscripted Communication Expert, shares four simple yet innovative steps to polish your telephone skills and improve your results. Discover how to create consistency of message without using a script and increase productivity tomorrow with incoming new patient calls, including price shoppers and insurance callers. Learn to use a call evaluation process that can make a true, positive difference and accelerate your team training. With conversion rates hovering around 25% and 40% of calls going unanswered in the average dental office, the lost revenue and opportunities are staggering. Whether you are a referral-based practice or market externally, this course will dramatically improve your success in converting more calls to appointments, increasing your marketing ROI and cementing your reputation as a practice with extraordinary patient service.
Learning Objectives
- Use a 4-part new patient framework instead of a script
- Handle difficult callers with ease such as price shoppers and insurance questions
- Implement a call evaluation and training program your team will love
- Measure your results accurately
Categories
Details
1
CE Credits
In Person, Virtual
On-Demand Courses
Events
No upcoming events scheduled.
Yankee Dental Congress
DeW (Dental Entrepreneur Women) Life Annual Retreat
AZPremier Study Club
AZPremier Study Club
Bent Erickson’s Powering Dentistry’s Growth: The Definitive Dental HR Conference
CR Update (Gordon Christensen)
Thunderbird Study Club
CDA Presents San Francisco
AADOM’s 2022 – Annual Conference
AADOM’s 2022 Pre-Conference
Transformational Training: Level 1
Katherine's Courses
Event Courses
Thursday, January 26, 2023
Course Courageous Conversations
Meeting Info
Boston , MA — Boston Convention and Exhibition Center, Summer Street, Boston, MA, USA
Event Courses
Thursday, November 10, 2022
Course Courageous Conversations
Meeting Info
Charlotte , NC — Charlotte, NC, USA
Event Courses
Friday, October 14, 2022
Course Have Them at Hello
Meeting Info
Phoenix , AZ — Phoenix, AZ, USA
Event Courses
Friday, October 14, 2022
Course Have Them at Hello
Meeting Info
Phoenix , AZ — Phoenix, AZ, USA
Event Courses
Saturday, October 08, 2022
Course Courageous Conversations
Meeting Info
San Francisco , CA — Moscone Center, Howard Street, San Francisco, CA, USA
Event Courses
Friday, October 07, 2022
Course Have Them at Hello
Friday, October 07, 2022
Course Courageous Conversations
Meeting Info
Charlotte , NC — Charlotte, NC, USA
Event Courses
Friday, September 30, 2022
Course Courageous Conversations
Meeting Info
Phoenix , AZ — Phoenix, AZ, USA
Event Courses
Friday, September 09, 2022
Course Have Them at Hello
Friday, September 09, 2022
Course Courageous Conversations
Saturday, September 10, 2022
Course Growing Cubs into Lions
Saturday, September 10, 2022
Course Leaders of the Pride
Meeting Info
San Francisco , CA — Moscone Center, Howard Street, San Francisco, CA, USA
Event Courses
Thursday, September 08, 2022
Course Growing Cubs into Lions
Meeting Info
Scottsdale , AZ — Fairmont Scottsdale Princess, East Princess Drive, Scottsdale, AZ, USA
Event Courses
Wednesday, September 07, 2022
Course Growing Cubs into Lions
Wednesday, September 07, 2022
Course Growing Cubs into Lions
Meeting Info
Scottsdale , AZ — Scottsdale, AZ, USA
Event Courses
Tuesday, July 26, 2022
Course Growing Cubs into Lions
Meeting Info
Stateline , NV — South Lake Tahoe, Nevada 207, Stateline, NV, USA