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About Denise
Denise Williams-Jones, RDA, is a Customer Service Consultant, Speaker, Author, Humanitarian, and Founder of Next Level to Success. She began her career in the dental field in 1995, working in some of the top dental offices in Southern California. Her roles included chair-side assistant, inventory and supply manager, team trainer, scheduling coordinator, financial coordinator, marketing liaison, community outreach, and front office lead.
Denise consulted for the American Dental Association as part of the Dental Team Hub Advisory Group for Practice Management. Denise is also an Align speaker for North America. Denise is a member of the Speaking Consulting Network (SCN), having served as their ambassador for one year and won the 2020 Spotlight on Speaking competition, also held by SCN. She has designed continuing education courses for the American Dental Association (ADA) and the American Association of Oral and Maxillofacial Surgeons (AAOMS). She graduated from two highly respected dental practice management training programs and holds several certifications in Phone Training, Maximizing Patient Flow, Treatment Case Acceptance, Leadership, Culture Building, Team Building, System Implementation, and Delivering Exceptional Customer Service concerning patient care.
Denise is passionate and committed to customer service. She believes results happen when training starts with an organized yet friendly environment and has a history of noticeable performance growth with the practices with which she has worked. Her program is designed to help dental offices improve relationships with their fellow team members and patients while raising their bottom line by implementing proper systems. Over 30 years of real-life experience using proven techniques have taken many practices to the Next Level of Success.
Video Video Building A Strong Table For Success #3
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Video Video Building A Strong Table For Success #1
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Courses
Description
Description
Leaders amongst leaders. What does it take to make this happen? Learn successful tips and strategies to use daily to encourage a strong collaboration between front and back office. Elevate effective communication skills for an improved daily environment and real connection with the team.
Learning Objectives
- Learn to unify fellow team members through proven techniques and skills
- Foster an enhanced working environment within the dental office
- Create a "Team Centered" culture
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Details
Virtual
On-Demand Courses
Events
No upcoming events scheduled.
Endo Study Club
UDA 2024
AAID 2023
ADA Smile Con 2023
San Fernando Valley Dental Association
2023 AAOMS Annual Meeting
Private Practice Team Workshop
Private Practice Team Workshop
Private Practice Team Workshop
Dental Digital Marketing Conference
Mastery Event
ADA Webinar
ADA Smile Con 2022
SCN Annual Conference – 2022
Denise's Courses
Event Courses
Thursday, March 21, 2024
Course How You Can Help Your Doctor Put Together a 5-Star Team and Keep Them
Event Courses
Friday, February 02, 2024
Course How You Can Help Your Doctor Put Together a 5-Star Team and Keep Them
Friday, February 02, 2024
Course System Implementation Is the Key to Practice Growth
Event Courses
Friday, November 03, 2023
Course Front Admin: You Can Effectively Lead, Strengthen and Unite Your Team
View on PlatformEvent Courses
Thursday, October 05, 2023
Course Complacency vs. Movement... Which Will You Choose?
View on PlatformThursday, October 05, 2023
Course The Key to Something Exceptional is Doing Nothing at All
View on PlatformThursday, October 05, 2023
Course System Implementation Is the Key to Practice Growth
View on PlatformFriday, October 06, 2023
Course Results, Referrals, Rewards, Repeat
View on PlatformFriday, October 06, 2023
Course How You Can Help Your Doctor Put Together a 5-Star Team and Keep Them
View on PlatformSaturday, October 07, 2023
Course Building A Strong Table for Success
View on PlatformEvent Courses
Saturday, September 23, 2023
Course Communication in the Workplace: Waste of Time? Or Worth Every Minute?
Event Courses
Friday, September 22, 2023
Course Front Admin: You Can Effectively Lead, Strengthen and Unite Your Team
View on PlatformEvent Courses
Thursday, August 10, 2023
Course Communication in the Workplace: Waste of Time? Or Worth Every Minute?
Event Courses
Friday, July 07, 2023
Course Finding Hidden Gems
Event Courses
Wednesday, May 03, 2023
Course Front Office: You Are Not “Just a Receptionist"
Event Courses
Friday, April 21, 2023
Course Results, Referrals, Rewards, Repeat
Meeting Info
Las Vegas , NV — Las Vegas, NV, USA
Event Courses
Friday, March 10, 2023
Course Finding Hidden Gems
Event Courses
Wednesday, February 08, 2023
Course How You Can Help Your Doctor Put Together a 5-Star Team and Keep Them
View on PlatformEvent Courses
Thursday, November 27, 2025
Course Front Office: You Are Not “Just a Receptionist"
View on PlatformThursday, November 27, 2025
Course Protect the Health of Your Practice with Exceptional Customer Service
View on PlatformThursday, November 27, 2025
Course Front Admin: You Can Effectively Lead, Strengthen and Unite Your Team
View on PlatformMeeting Info
Las Vegas , NV — Las Vegas, NV, USA
Event Courses
Thursday, November 27, 2025
Course Building A Strong Table for Success
View on PlatformMeeting Info
Tigard , OR — Embassy Suites by Hilton Portland Washington Square, Southwest Washington Square Road, Tigard, OR, USA
