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About Colleen
Colleen Huff, FAADOM has been in the dental field for over 27 years. Her dental career began as a customer service representative for Melife Dental in Utica, NY. From there a move to New Jersey introduced her to the world of dental offices and she has never looked back. Colleen spent her time in New Jersey honing her skills for about 7 years before moving into the world of Dental Management in 2001. Colleen has been an independent consultant for numerous offices throughout the country. She has helped to grow a practice from the ground up, as well as re-organized established practices.
Colleen is the founder/past President of the Buffalo/WNY AADOM Chapter in 2012 and as been an active member of AADOM since 2006. She achieved her fellowship with AADOM in 2015.
Colleen began her speaking career in 2015 at the Buffalo Niagara Dental Convention. Her seminar on the Affordable Care Act in 2015 was the first of it’s kind in the country. Since that time, she has expanded to webinars and added relevant topics in keeping up with the ever changing world of Dental Insurances.
Colleen is very proud to have been named on of the Top 25 Women in Dentistry, 2017 Dental Products Reports. In 2018 Colleen began working with Front Office Rocks as their Insurance Guru and now has an Insurance Mastery course available online. Colleen has been published author in many dental trade magazines.
Affiliations: SCN, ADA Licensed for Consulting & Seminars, DCC-Dental Consultant Connections, NADP- National Association of Dental Plans, AADOM, Sponsor Chair Buffalo/WNY AADOM Chapter.
Video Dentistry Uncorked - Dental CE and Wine Tasting #3
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Description
Description
When patients come to your practice for treatment or are presented with a treatment plan, one of the first questions they inevitably ask is, “Will this be covered by my insurance?” Trust, transparency, and exceptional customer service are critical to your success now more than ever. Your patients want to come in and know you’re the expert to help them take care of their
teeth, they can trust your dentistry, your team, and know that you will do your best to help them get the most out of their dental benefits. Keeping your insurance organized within your software can also be a struggle. Accurate billing and insurance breakdowns are the backbone to the financial health of the practice.
Join Laura Nelson, founder of Front Office Rocks and Dental Insurance Expert, Colleen Huff as they guide you on the path to understanding Insurance and Patient Accounts.
Learning Objectives
- Understand insurance “language”
- Establish consistency when discussing treatment and estimates
- Differentiate the specifics of insurance plans, coverage, and maximizing it for your practice
- Increase claim submission efficiency and reduce denials
- Help patients understand and answer questions regarding balance
- Avoid the trap of too much information (TMI)
- Get a handle on AR and the stages of billing and collections
Details
Virtual
On-Demand Courses
Events
No upcoming events scheduled.
AADOM Annual Conference 2023
CT State Dental Meeting
West Central FL AADOM
Greater Long Island Dental Meeting
Greater New York Dental Meeting
Dental Whale Business Immersion Summit
AADOM’s 2022 – Annual Conference
San Diego Chapter of AADOM
Colleen's Courses
Event Courses
Saturday, September 09, 2023
Course Medicare Advantage Plans
Event Courses
Friday, May 12, 2023
Course Coding for the Clinical & Administrative Team
Event Courses
Thursday, May 04, 2023
Course Coding for the Clinical & Administrative Team
View on PlatformEvent Courses
Wednesday, April 26, 2023
Course Back to the Basics Insurance
Event Courses
Wednesday, November 30, 2022
Course Coding for the Clinical & Administrative Team
View on PlatformMeeting Info
New York , NY — Javits Center, 11th Avenue, New York, NY, USA
Event Courses
Friday, September 23, 2022
Course Coding for the Clinical & Administrative Team
View on PlatformMeeting Info
Las Vegas , NV — ARIA Resort & Casino, South Las Vegas Boulevard, Las Vegas, NV, USA
Event Courses
Thursday, November 27, 2025
Course Insurance and Patients Accounts
Thursday, September 08, 2022
Course Insurance and Patients Accounts
Thursday, September 08, 2022
Course Back to the Basics Insurance
Meeting Info
Scottsdale , AZ — Fairmont Scottsdale Princess, East Princess Drive, Scottsdale, AZ, USA
Event Courses
Thursday, August 11, 2022
Course Understanding the Mystery of EOB's
View on PlatformMeeting Info
San Diego , CA — 4030 Sorrento Valley Blvd, San Diego, CA 92121, USA
